Car Shipping Reviews
We invite our customers to share their auto transport experiences and leave us a review. Car shipping reviews not only help us make improvements in our process but also earn new business. We are committed to good service and being the best rated vehicle transporter. We are Accredited by the Better Business Bureau (BBB) with a rating of A+ as a reflection of our commitment to honest business practices and customer service.
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This company was a pleasure to deal with. It all started with a call to them. I spoke with Victor. He was very polite and professional. We had a few different conversations before I booked with him. When it was assigned to a driver I was kept a breast of every detail. They were on time.Alex the driver let me know when he would be there to pick up my vehicles. Alex called when he was 500 miles out from the drop off destination and kept us up to date on his location. My vehicles went from Pa. to Texas in about 28 hours. Excellent people! This is a great dependable company. Do not hesitate to use them.
I recently signed a contract with RCG Logistics to broker transport of a car I bought in Virginia down to Georgia where I live. After three weeks of unreturned phone messages and emails, along with a couple of times where I was actually able to get through to someone who promised that my car would be shipped soon, my car is still sitting in Virginia and my patience has run out. Not once did they try to reach out to me to let me know how things were going. At the outset they let me know that it would likely be after New Years before a truck would be available, and that was perfectly reasonable due to the holidays. Well, we’re 2½ weeks past New Year’s now, and nothing but silence. I can’t even engage other transport companies right now because they either won’t work with me or want to inflate their quotes while RCG has my car listed on whatever auto load board they use, and I can’t get in touch with them to cancel my contract! I am at my wits end with them.
We are a carrier company. Absolute pleasure working with/for RCG.
Special thanks to Archy, who handled of all our load request.
First time transporting for them had a great experience, communication was great if they didn't answer they will call you right back with answers I had questions for. I would definitely be transporting for them again. Thanks guys!!!
I'm a carrier who appreciates how RCG conducts its business.
Archy is a pleasure to work for/with.
I am extremely hesitant to pre pay for ANY service. They did exactly what they said they would do. Kept me informed every step of the journey from pickup coordination to travel to delivery.
Car from California to Ohio.
Communication and truthful service at competitive price is what I got from these guys.
Very happy with the service they provide, got my car from Ohio to California in a few days. Definitely using then again.
We were very happy with the service. Our vehicle was transported from CA to FL. Arrive quickly as they said it would. No issues or problems. Would definately recommend.
After reading all the mixed reviews of other shippers and being quoted exorbitant fees for a guaranteed shipping date, I looked up RCG on the BBB site and called Mark Bardosh who guaranteed the car would be picked up within the time window and with his assurance I left it at that and everything went as ideally planned; car arrived at my door on time in my small town.
This was a first-time experience shipping a car and the team at RCG made it easy. They were calm, professional and assuring -- even when there was a glitch with emails/notifications of scheduling. I would use them again and recommend them to others. I am glad I found them on the BBB website.
The above car transport reviews were left by customers who utilized our vehicle shipping services at least once in the past. The reviews are not meant to be guarantees of service or experience but to show insight on how we operate and our commitment to quality.