It all depends on the distance of the move. From Phoenix to the East coast, the time in transit to expect is 6-7 days. Phoenix to the midwest will be about 3-4 days, and anything going to the state of California should arrive the within 2 days.

It is important to thoroughly inspect the vehicle when you accept it and make sure to note it on the inspection report prior to getting the driver’s signature. Taking pictures will also help your case(make sure to have them dated) and the last step is to of course let us know. We are here to provide you with a service and will make sure to take care of you throughout the entire claims process.

Yes. This comes with a cost as drivers charge more money for cars that do not start. It is ideal for you to at least have the key for the vehicle so the driver can switch the car into neutral to winch it up on his trailer. The reason for the upcharge is because once your vehicle is loaded, the drivers cannot move it around on the trailer when making other deliveries, they have to build the entire load around picking up your car last and making it there first delivery.