HELP CENTER
HOW TO PREPARE YOUR CAR
FOR SHIPPING?

When getting your vehicle ready to be transported we advise the following:

• Keep the gas level between 1/8 to 1/4 tank to minimize weight.
• Make sure that everything attached to the vehicle is secure and won’t cause damage to the vehicle or nearby vehicles.
• Remove all items, including any valuables and personal documents from the car.
• Wash the vehicle prior to shipping to help the driver make a proper inspection for any existing dings, dents or scratches.
• Check for leaks as driver may refuse to load cars that leak excessive oil or fluids.
• Take high quality photos (including odometer) and videos in case of a damage dispute.
• Have an extra copy of a key just in case.

Most vehicle transports go smoothly and following these steps can certainly contribute to a positive experience for the customer and the driver.